Customer Care

We are dedicated to creating homes in which people will be delighted to live. The exceptional quality of our products is equaled only by our high level of customer care. Together they make our developments excellent options for both homeowners and property investors.

Whether you buy or invest in one of our developments, you can be sure of a superior level of service: We will;

  • Give you full information on the property you are thinking of buying before you commit to buy.
  • Clearly explain all your choices and options before you buy.
  • Ensure your health and safety both during construction and after you have bought, giving you clear and verbal advice about visiting sites and using your new home and its facilities.
  • Give you up to date information on the construction process and completion date.
  • A member of our team will take time to demonstrate all the facilities in your new home before you move in.
  • Clearly set out our duties of care to you, and explain what you need to do to run in and maintain your new home.

  • We give all new owners a one year emergency contact service, available 24 hours a day and 365 days a year, following completion.
  • We have a shared desire for excellence and the drive to make your experience of buying a new home as pleasurable as possible.
  • With us, attention to detail, the highest standards of craftsmanship, and luxury fittings and fixtures come as standard.

If you would like more information about Herfa Properties, our developments and services, please do not hesitate to contact us. A member of our team will be glad to talk to you.

Herfa Properties Ltd
16 Mensah Wood Road
Accra, Ghana
Phone: +233 2411 67770